This privacy policy applies to data processing by:
Person responsible: CC Pharma GmbH| In den Feldern 2 | 54570 Densborn
The data protection officer of CC Pharma GmbH can be reached at the e-mail address datenschutzbeauftragter@cc-pharma.de.
We take the protection of your personal data very seriously! We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
As a rule, it is possible to use our website without providing personal data. Insofar as personal data (for example, name, address or e-mail addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent.
We point out that data transmission over the Internet (eg communication by e-mail) security gaps. A complete protection of data against access by third parties is not possible.
Cookies
The Internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, as well as activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited. The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest follows from the purposes for data collection listed above. In no case do we use the collected data for the purpose of drawing conclusions about your person.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
browser type and browser version
Operating system used
referrer URL
Host name of the accessing computer
Time of the server request
This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.
Contact form
If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you provided there (mandatory fields: last name, e-mail address), will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. Data processing for the purpose of responding to your inquiry is carried out in accordance with Art. 6 (1) lit. b DSGVO on the basis of the pre-contractual relationship. Otherwise, the data will be deleted in accordance with the statutory periods. We do not pass on this data without your consent.
Application form
If you send us applications via the application form, the information you provide in the form, including the contact data you enter there (mandatory fields: first name, last name, e-mail address, telephone number), will be stored by us for the purpose of processing the application and in the event of follow-up questions. Data processing for the purpose of responding to your application is carried out in accordance with Art. 6 (1) lit. b DSGVO on the basis of the pre-contractual relationship. If employment is granted, the stored personal data will be stored in accordance with the legal basis and time limits. If there is no employment, the data will be deleted after the end of the application process. Otherwise, the data will be deleted in accordance with the statutory periods. We do not pass on this data without your consent.
Google Analytics
For the purpose of demand-oriented design and continuous optimization of our pages, we use Google Analytics, a web analytics service provided by Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). In this context, pseudonymized usage profiles are created and cookies (see under section 4) are used. The information generated by the cookie about your use of this website such as
Browser type/version,
operating system used,
Referrer URL (the previously visited page),
host name of the accessing computer (IP address),
time of the server request,
are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet use for the purposes of market research and demand-oriented design of these web pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible (IP masking).
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
Further information on data protection in connection with Google Analytics can be found, for example, in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de).
Google Maps
This website uses Google Maps API to visually display geographical information and maps, as well as to create directions. When using Google Maps, Google also collects, processes and uses data about the use of the Maps functions by visitors to the websites. You can find more information about data processing by Google in Google’s privacy policy. There you can also change your settings in the Privacy Center so that you can manage and protect your data.
Google Maps is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
By using this website, you consent to the collection, processing and use of automatically collected data and data provided by you by Google, one of its agents, or third parties.
For full details, please visit the google.de Privacy Center: Transparency and Choice and Privacy Policy.
The Terms of Use for Google Maps can be found at Terms of Use for Google Maps.
Google Web Fonts
This website uses Google Web Fonts (https://fonts.google.com/). The font files are transferred to your browser’s cache in order to be able to use them for text display. The content of this website will be displayed in an alternative font if your browser does not support Google Web Fonts or prevents access.
You can find more information about Google Web Fonts at: https://developers.google.com/fonts/faq.
For privacy information, please visit: http://www.google.com/privacypolicy.html
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to verify whether data entry on this website (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.
The storage and analysis of the data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from SPAM. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
For more information on Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.
Live chat Userlike
CC Pharma uses a chat software of the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany. You can use the chat like a contact form to chat almost in real time with our staff. When you start the chat, the following personal data is collected:
Date and time of the call,
browser type/version,
IP address,
operating system used,
URL of the previously visited website,
Amount of data sent.
And if specified: First name, last name, and email address.
Depending on the course of the conversation with our employees, further personal data may arise in the chat, which will be entered by you. The nature of these data depends largely on your request or the problem you describe to us. The purpose of processing all of this data is to provide you with a quick and efficient way to contact us and thus improve our customer service.
All our employees have been and will be trained on the subject of data protection and taught how to handle customer data safely and confidentially. All our employees are bound to confidentiality and have accordingly signed an addendum in their employee contracts to the obligation to maintain confidentiality and to observe data protection.
By accessing the website www.cc-pharma.de, the chat widget is loaded in the form of a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code that runs on your computer and enables the chat.
In addition, CC Pharma stores the history of the chats for a period of 6 months. This serves the purpose of possibly sparing you extensive explanations about the history of your inquiry as well as for the constant quality control of our chat offer. The processing is therefore permitted pursuant to Art. 6 (1) (f) DSGVO. If you do not wish this, you are welcome to inform us of this using the contact details listed below. Stored chats will then be deleted by us immediately.
The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why the processing is permitted under Art. 6 (1) f DSGVO.
For more information, please refer to the privacy policy of Userlike UG (haftungsbeschränkt).
We offer our customers the possibility to contact us via the messenger service WhatsApp.
If you contact us via the WhatsApp messenger service, you automatically send us your mobile number. This will not be assigned to your customer data and will not be used by us for further contact.
Legal declarations (such as offers, contracts or contract amendments) are not made via WhatsApp and cannot be accepted. Our customer service is at your disposal for the above mentioned inquiries.
The provider is responsible for data processing by WhatsApp. The terms of use and privacy policy of WhatsApp apply: www.whatsapp.com/legal
The legal basis for the processing is Art. 6 (1) lit. f DSGVO.
DocCheck
This website uses the DocCheck password protection. DocCheck also uses the “cookies” already mentioned above. The information generated by these cookies is only transmitted to servers of DocCheck and is neither shared with the website operator, i.e. CC Pharma, nor any other third parties.
Cookie 1: Doccheck_user_id – enables a single sign-on for all DocCheck logins and has a lifetime of 1 session.
Cookie 2: Doccheck_scu_data – is used to provide suitable content based on pseudonymized identification data (e.g. profession, country, language) and has a lifetime of 1 year. There is no data transfer to countries outside the EU.
Log data: Within the scope of using the DocCheck password protection, DocCheck collects the so-called protocol data (IP address, access date, access time, referrer URL, information about hardware and software used such as browser characteristics, device information such as resolution) of the user, starting from the website of the information provider who embeds the login via “embed” or iFrame into the website. This data is not used to draw conclusions about the person, but is used to ensure the correct display of the page or iFrame content and/or the security of the DocCheck services.
SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Right to information, deletion, blocking
You have the right
According to Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details;
pursuant to Art. 16 DSGVO, to request the correction of incorrect or incomplete personal data stored by us without undue delay;
pursuant to Art. 17 DSGVO, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;
pursuant to Art. 18 DSGVO, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing pursuant to Art. 21 DSGVO;
pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
in accordance with Art. 7 (3) DSGVO, to revoke your consent once given to us at any time. This has the consequence that we may no longer continue the data processing, which was based on this consent, for the future; and
complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
Right of objection
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) p. 1 lit. f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, provided that there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without specifying a particular situation. If you wish to exercise your right of revocation or objection, it is sufficient to send an e-mail to datenschutzbeauftragter@cc-pharma.de.
